Privacy policy

General note and mandatory information

Designation of the responsible entity

The data processing controller for this website is:

PANGEA Handel GmbH
Hugo-Eckener-Straße 29
50829 Köln
Germany

The controller decides alone or jointly with others on the purposes and means of the processing of personal data (e.g. names, contact details or similar).

Revocation of your consent to data processing

Some data processing operations are only possible with your express consent. You can revoke your consent at any time. An informal communication by e-mail is sufficient for the revocation. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to complain to the competent supervisory authority

As a data subject, you have the right to lodge a complaint with the competent supervisory authority in the event of a breach of data protection law. The competent supervisory authority regarding data protection issues is the state data protection commissioner of the federal state in which our company’s registered office is located. The following link provides a list of data protection officers and their contact details (in German language): https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to third parties. The data will be provided in a machine-readable format. If you request the direct transfer of the data to another person responsible, this will only be done insofar as it is technically feasible.

Right to information, correction, blocking, deletion

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, the origin of the data, its recipients and the purpose of the data processing and, if applicable, a right to correction, blocking or deletion of this data. In this regard and also for further questions on the subject of personal data, you can contact us at any time via the contact options listed in the imprint.

SSL and TLS encryption

For security reasons and to protect the transmission of confidential content that you send to us as the site operator, our website uses SSL or TLS encryption. This means that data you transmit via this website cannot be read by third parties. You can recognise an encrypted connection by the “https://” address line of your browser and the lock symbol in the browser line.

Server-Log-Files

In server log files, the provider of the website automatically collects and stores information that your browser automatically transmits to us. These are:

  • Visited page on our domain
  • Date and time of the server request
  • Browser type and version
  • Operating system used
  • Referrer URL
  • Hostname of the accessing computer
  • IP-Adress

This data is not merged with other data sources. The data processing is based on Art. 6 para. 1 lit. b DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

Contact form

Data transmitted via the contact form, including your contact details, are stored in order to be able to process your enquiry or to be available for follow-up questions. This data will not be passed on without your consent.

The data entered in the contact form is processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a DSGVO). You may revoke your consent at any time. An informal notification by e-mail is sufficient for the revocation. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

Data transmitted via the contact form will remain with us until you request us to delete it, revoke your consent to store it or there is no longer any need to store the data. Mandatory legal provisions – in particular retention periods – remain unaffected.

Cookies

Our website uses cookies. These are small text files that your web browser stores on your terminal device. Cookies help us to make our website more user-friendly, effective and secure.

Some cookies are “session cookies.” Such cookies are deleted automatically at the end of your browser session. On the other hand, other cookies remain on your terminal device until you delete them yourself. Such cookies help us to remember you when you return to
recognise our website.

With a modern web browser, you can monitor, restrict or prevent the setting of cookies. Many web browsers can be configured so that cookies are automatically deleted when the programme is closed. The deactivation of cookies
may result in limited functionality of our website.

The setting of cookies, which are necessary for the exercise of electronic communication processes or the provision of certain functions desired by you (e.g. shopping cart), is based on Art. 6 para. 1 lit. f DSGVO. As the operator of this
website, we have a legitimate interest in storing cookies for the technically error-free and smooth provision of our services. If other cookies are set (e.g. for analysis functions), these are dealt with
separately in this data protection declaration.

Google Analytics

Our website uses functions of the web analysis service Google Analytics. The provider of the web analytics service is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses “cookies.” These are small text files that your web browser stores on your terminal device and enable an analysis of website usage. Information about your use of our website generated by means of cookies
is transmitted to a Google server and stored there. The server is usually located in the USA.

The setting of Google Analytics cookies is based on Art. 6 (1) lit. f DSGVO. As the operator of this website, we have a legitimate interest in analysing user behaviour in order to optimise our website and, if necessary, our advertising.

IP anonymisation

We use Google Analytics in conjunction with the IP anonymisation function. It ensures that Google does not identify your IP address within member states of the European Union or in other states party to the Agreement on the European Economic Area
before transmitting it to the USA. There may be exceptional cases where Google transmits the full IP address to a server in the USA and truncates it there. On our behalf, Google will use this information to evaluate your use of the website.
compiling reports on website activity and providing other services relating to website activity and internet usage to us. The information transmitted by Google Analytics will not be merged.
IP address with other data from Google.

Browser plugin

The setting of cookies by your web browser can be prevented. However, some functions of our website may be restricted as a result. Likewise, you can prevent the collection of data regarding your website use, including your IP address together with
subsequent processing by Google. This is possible by downloading and installing the browser plugin accessible via the following Link: https://tools.google.com/dlpage/gaoptout?hl=de.

Objection to the collection of data

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set, which will prevent the collection of your data during future visits to our website: Deactivate Google Analytics.

Details on how Google Analytics handles user data can be found in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Order processing

In order to fully comply with the legal data protection requirements, we have concluded an order processing contract with Google.

Demographic characteristics in Google Analytics

Our website uses the “demographic characteristics” function of Google Analytics. It can be used to create reports that contain statements about the age, gender and interests of page visitors. This data comes from interest-based advertising
from Google as well as visitor data from third-party providers. It is not possible to assign the data to a specific person. You can deactivate this function at any time. This is possible via the ad settings in your Google account or
by generally prohibiting the collection of your data by Google Analytics, as explained in the item “Objection to data collection”.

Hotjar

This website uses the web analytics service Hotjar provided by Hotjar Ltd, a European company based in Malta (Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe Tel: +1 (855) 464-6788).
With this tool, movements on the websites on which Hotjar is used can be tracked (so-called heat maps). For example, it is possible to see how far users scroll and how often they click on which buttons. Furthermore, with the help of the tool it is also possible to obtain feedback directly from the users of the website. In this way, we obtain valuable information to make our websites even faster and more customer-friendly. The above analysis is carried out on the basis of our legitimate interests in optimisation and marketing purposes and the interest-based design of our website in accordance with Art. 6 para. 1 lit. f DSGVO.We pay particular attention to the protection of your personal data when using this tool. For example, we can only track which buttons you click and how far you scroll. Areas of the websites in which personal data of you or third parties are displayed are automatically hidden by Hotjar and are therefore not traceable at any time.

Hotjar offers every user the option of using a “Do Not Track header” to prevent the use of the Hotjar tool so that no data is recorded about the visit to the respective website. This is a setting that supports all common browsers in the respective current version. To do this, your browser sends a request to Hotjar with the information to deactivate the tracking of the respective user. If you use our website with different browsers/computers, you must set up the “Do Not Track Header” separately for each of these browsers/computers.
You can find detailed instructions with information about your browser at: https://www.hotjar.com/opt-out.
For more information about Hotjar Ltd. and about the Hotjar tool, please visit: https://www.hotjar.com
The privacy policy of Hotjar Ltd. can be found at: https://www.hotjar.com/privacy

Insofar as legally required, we have obtained your consent for the processing of your data as described above in accordance with Art. 6 Para. 1 lit. a DSGVO. You can revoke your consent at any time with effect for the future. In order to exercise your revocation, please follow the option described above for making an objection.